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Privacy policy |
Tue, 07 Sep 2010 |
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- All shipments are covered by transit insurance. If you have received an item that is damaged please contact us at frank@tri-pacific.com.au and advise us of the nature and extent of the damage. Please also advise us of your name, contact number and order number.
- We will replace any items damaged in transit, at our cost, just as soon as we receive the damaged item back. We apologise for any inconvenience. It would also be very helpful if you were able to include some digital pictures of the damage so we may be able to assess it and process your replacement quicker. This also helps with our insurance claims on our transport partners
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